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câu trả lời |
bắt đầu học
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any group or individual who can affect or is affected by the achievement of the organisation's objectives
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bắt đầu học
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direct ownership; shareholders, directors, minority interest owners
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economic or market stakes bắt đầu học
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economic interest; employees, customers, suppliers
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bắt đầu học
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have interests; trade organisations, government agencies
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Economic theory of the firm bắt đầu học
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Organisation is supplied with materials by employees, investors, suppliers and provides products to customers
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bắt đầu học
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economic theory and governments, political groups, communities, trade associations; you must aim for building mutually reinforcing relationships with each of these groups and do it this way that does not trade off the interest of other group
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bắt đầu học
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any of these transactions between two parties may have negative consequences to the third party
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bắt đầu học
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fragmented among various departments; focus on managing relationships; emphasis on buffering the organisation from stakeholders interfering with intend operations
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stakeholder collaboration bắt đầu học
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new approach; integrated management approach; focus on building relationships; emphasis on bridging and creating opportunities & mutual benefits; long-term goals; coherent approach driven by mission, values & corporate strategies
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bắt đầu học
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Corporate Social Responsibility; economic, legal, social and environmental responsibilities of an organisation towards society
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bắt đầu học
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adapting business strategies and activities that meet the needs of the enterprise and its stakeholders today while protecting, sustaining and enhancing the human and natural resources that will be needed in the future
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bắt đầu học
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companies who choose stakeholder management use it as a tool to report on their company's progress
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What to report? 4 principles defining content bắt đầu học
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materiality, stakeholder inclusiveness, context, completeness
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1st principal of integrated reporting: Materiality bắt đầu học
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topics & indicators reflecting the organisations economic, social impact
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2nd principal of integrated reporting: Stakeholder inclusiveness bắt đầu học
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3rd principal of integrated reporting: Context bắt đầu học
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Organization's performance in wider sustainability context
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4th principal of integrated reporting: completeness bắt đầu học
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report contains significant material topics & boundaries to reflect the significant economic, social and environmental impact ts enabling stakeholders to assess the organisations performance
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bắt đầu học
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a matter of concern related to the organisations decision and operations
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bắt đầu học
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Issue - 2nd definition point of conflict in opinions and judgements regarding company's decisions and operations
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How to deal with sustainability issues? bắt đầu học
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1. Diagnosis - issue identification and analysis; 2. Strategic options (Reactive and Proactive)
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Reactive strategic options bắt đầu học
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1. Buffering - stonewalling the issue, denying there is an issue (defensive); 2. Bridging - accommodating stakeholder concerns, often after pressure
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Proactive strategic options bắt đầu học
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thought leadership - staking a positive leadership position on an issue that benefits stakeholders (also a form of bridging)
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Choice of strategy depends on bắt đầu học
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the intensity of the issue; the importance of an issue to the organisations stakeholder groups; values and beliefs of managers in an organization; increasingly growing perceptions of industry responsibility
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Why CSR activities are pursued? bắt đầu học
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They are pursued not only in order to improve profits, but to address important concerns of the wider society
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Sustainability - definition bắt đầu học
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the ability to meet the needs of the present without compromising the ability of future generations to meet their needs
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bắt đầu học
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economic, social, environmental performance that simultaneously satisfies the demands of the stakeholder groups
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primary stakeholder groups bắt đầu học
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the constituents on which the firm relies for its continuous survival and prosperity - shareholders, employees, customers, suppliers, governments, communities
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secondary stakeholder groups bắt đầu học
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those who are affected or affect the corporation, but are not part of the transaction - trade unions, social groups, i.e. Greenpeace
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2 anpporaches to why stakeholders matter bắt đầu học
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1. Instrumental view - treating stakeholders well may indirectly help financial performance; 2. Normative view - firms ought to be self-motivated to do it right cuz they have societal obligations
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bắt đầu học
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CSR that focuses on activities that are good for both the firm and its stakeholders; can be done in 3 ways
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Ways of creating Shared Value bắt đầu học
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1. Company can look for unmet social needs in the community; 2. Modifying their business practices to increase benefits for external stakeholders; 3. Initiatives can be launched that create value for a local community but indirectly benefit the company
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bắt đầu học
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norms considered valid anywhere in the world - i.e. respect for human dignity
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