HR

ADDIE Approach

Asses (training needs), Design (training plans and goals), Develop (training Activities) Implementing, Evaluate (training and results)

SMART

Specific Measurable Ambitious Realistic Timed

KPI

- Key performance Indicators – tool used to measure performance

KPI categories

• Culture, • Compensation, • Performance, • Employment, • Recruitment and selection

KPI culture example

employee satisfaction index, diversity role

KPI compensation example

percentage of cost of workforce

KPI performance example

employee productivity rate, performance of new hire

KPI employment example

absenteeism rate, number of full time employees

KPI recruitment and selection example

effectiveness of training, cost per hire

Performance appraisals types:

- Line manager appraisal - Self-appraisal - Peer appraisal - 360 degree feedback

Goals of performance Appraisal

- Achieving a goal - Motivation and feedback evaluation) - Assessing training needs - Succession planning

Internal sources of recruitment

- Career paths - Replacement charts - Performance appraisal forces - Internal job adverts

External sources of recruitment

- Websites - Social media (LinkedIn) - Recruitment agencies - Newspapers - Open days - Employment fairs

JOB INTERVIEW- WASP Approach

• Welcome • Acquire information • Supply information • Plan

Star technique: answering questions “tell me about”

• Situation • Task (what the challenges are) • Activity • Result

HRM definition

process of: - Managing an organization’s HR - Developing: -Employee motivation -Behaviour -Performance

HRM functions

1. HR Planning, 2. Analysing& Designing jobs, 3. Recruitment & Selection, 4. Training & Development, 5. Managing Performance & Appraisal, 6. Compensation& Benefits

role of Stuff manager/ HR manager

Assist and advice line managers

role of Line manager

supervise o Work of subordinates, Accomplishing tasks

memory types

Semantic - (General facts) Episodic (Personal facts)

David Kolb stages of learning:

-feeling (experience), -Watching (observation) -Thinking (abstract conceptualization) -Doing (active experimentation)

on the job training

doing performing activities

Off the job training

class room training

types of distance learning (non- class room)

- E learning - TBT technology based - WBT- Web based training - IBT -Internet based training - CBT- Computer based training

Blended learning

e- learning but with the real teacher

Off the peg- training

ready to buy on the market

which sources of hiring are better, internal or external?

Internal are better because company is saving the money and employee already knows the company, external maight be better if we need someone with new energy or we dont want anyone to change the position