→ Don’t Hang Up On Customers → Bắt đầu học / Tải xuống MP3 Flashcards

câu hỏi		câu trả lời
query bắt đầu học		a question that you ask because you want information
rival bắt đầu học		a person, team, or business that competes with another
triumph bắt đầu học		the proud or excited feeling that you get when you have won something or have been successful
spur bắt đầu học		cause something to happen
backlash bắt đầu học		strong, negative, and often angry reaction to something
flesh and blood bắt đầu học		used to emphasise that someone is human, as opposed to a machine
clueless bắt đầu học		stupid or knowing nothing
fed up bắt đầu học		annoyed or bored with something you feel you have accepted for too long
battered bắt đầu học		having experienced a lot of difficulties
gripe bắt đầu học		a complaint about something that is annoying but not very important
outperform bắt đầu học		do something better than someone or something else
demographic bắt đầu học		a group of people that a company wants to sell its products to
word of mouth bắt đầu học		comments that people make to each other in an informal way
rank bắt đầu học		a position or status, higher or lower, compared with other similar people or things
grumpily bắt đầu học		angrily
netherworld bắt đầu học		a hidden area of activity
rife bắt đầu học		widespread

Don’t hang up on customers