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 0    13 flashcards    karolina323
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360 degree feedback
bắt đầu học
360 degree feedback collects information from all around an individual employee and may be used in an organization as an alternative to a traditional performance appraisal system.
advantages of 360 degree feedback
bắt đầu học
combined opinions gives a more accurate and objective view, it can be motivating for people who undervalue themselves
disadvantages of of 360 degree feedback
bắt đầu học
it can generate an environment of suspicion, unless managed openly and honestly
peer appraisal
bắt đầu học
individuals are assessed by their colleagues and their line manager
team appraisal
bắt đầu học
team members assess their own team's performance. feedback should preferably also come from internal customers.
upward feedback
bắt đầu học
managers and others in senior positions are appraised by those who work under them
1. Forming
bắt đầu học
The early encounters between the individual members, when people do not yet know the others well
2. Storming
bắt đầu học
Individuals test their strengthen and approaches to the task facing the group disagreements and conflict may arise and have to be resolved
3. Norming
bắt đầu học
group members work productively together
4. performing
bắt đầu học
the group becomes more cohesive, with clearly established roles and working procedures
5. Adjourning
bắt đầu học
the group dissolves as the project ends
coaching
difference btw coaching and mentoring
bắt đầu học
coach is directing an individual, never tells what to do, individual is analyzing yourself
mentoring
difference btw coaching and mentoring
bắt đầu học
"mentor" is usually an experienced individual who shares knowledge, experience, and advice with a less experienced person

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